Shipping policy
At Spectrum Collective, each jewelry piece is carefully inspected and packaged to ensure it arrives safely and beautifully.
Processing Time
Orders are typically processed and shipped within 48 business hours after the order is placed.
Please note:
- Processing time refers to the time required to prepare and ship your order.
- Weekends and holidays are not considered business days.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Locations
We currently ship within the United States only.
Shipping Time
Estimated delivery times after shipment:
United States
Standard shipping: 3–7 business days
Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method and destination.
From time to time, we may offer free shipping promotions within the United States.
Lost or Delayed Packages
Once a package has been handed over to the shipping carrier, we are not responsible for shipping delays caused by the carrier.
If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you in locating your shipment.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to an incorrect address provided at checkout.
Vintage Condition Disclaimer
Many pieces offered at Spectrum Collective include vintage or estate jewelry that may show minor signs of wear consistent with age, such as light surface marks or subtle patina.
These characteristics are part of the history and charm of vintage jewelry and should not be considered defects.
We carefully inspect and photograph each piece and aim to describe items as accurately as possible. If you have any questions about a specific item before purchasing, please feel free to contact us.